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BBB and J.D. Power Collaborate to Provide Consumers with Trusted Online Resources for Finding Reliable Businesses and Services

Posted Friday, February 19, 2010
by Erik Johnson

Better Business Bureau and J.D. Power and Associates announced this week a new online content sharing agreement to help consumers research and identify trustworthy businesses such as car dealers, insurance agents, builders and movers.

In addition to finding trustworthy consumer advice and BBB Reliability Reports® on nearly 4 million businesses across North America, visitors to BBB’s Web site, www.bbb.org, can now access J.D. Power’s Power Circle Ratings on businesses and services. The ratings are an easy-to-use system developed by J.D. Power and Associates for JDPower.com and are based on the opinions of consumers who have actually used or owned the product or service being rated.

 

Visitors to J.D. Power’s Web site who are searching for reliable advice and reviews can now also access free online tools for locating BBB Accredited Businesses including new and used car dealers, home builders and contractors and insurance agents. BBB Accredited Businesses make a commitment to customer service and ethical business practices as outlined in BBB’s Standards for Trust. There are nearly 400,000 BBB Accredited Businesses across North America that consumers can trust to do business with.

BBB and J.D. Power encourage consumers to always do their research before they buy. The online resources offered by BBB and J.D. Power are free tools that consumers can use to evaluate not only the trustworthiness of a company but also the level of service and customer satisfaction.

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