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08/14/2012
It’s what you’ve been dreading. You’ve heard that funny noise and felt the rattles for quite some time and now the check engine light is on. Something is wrong with your car. It’s that time to use the right tools to find a mechanic.
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09/28/2011
The extreme heat Texas has been experiencing the past few months is taking a toll on local homes. Better Business Bureau has received more than 2,700 inquiries on foundation repair contractors since June, a 75 percent increase from this time last year.
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04/18/2011
With today’s 2010 tax return deadline and resulting refunds arriving in the next few days, BBB understands consumers will take the opportunity to use this extra money to buy a used vehicle. However, BBB warns that used car dealers were one of the most complained about industries last year with over 400 complaints. While the majority of complaints were resolved, many disputes could have been prevented by consumers taking the time to ask detailed questions and research dealerships in advance.
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10/12/2010
BBB has issued an F rating to San Antonio-based Pick-Ups, Inc., a local automobile and truck dealer, for failure to respond to consumer disputes. BBB has processed 9 complaints against Pick-Ups, Inc. in the last 12 months, none of which have yet been answered by the company.
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05/28/2010
BBB serving Central, Coastal and Southwest Texas has issued an F rating to two local roofing contractors for failure to respond to consumer disputes.
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12/03/2009
As winter weather moves into central Texas, many homeowners are using home heating systems for the first time in many months. As servicing costs for major home appliances can add up quickly, BBB serving Central, Coastal and Southwest Texas recommends consumers take the time to do some research before paying for system maintenance.
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11/19/2009
The CARS, or Cash for Clunkers, program and the Chrysler and General Motors bankruptcy agreements have headlined a very busy year for auto manufacturers and new car owners. The U.S. Department of Transportation reports nearly 700,000 vehicles were purchased through Cash for Clunkers at a value of over $2.8 billion. With so many new vehicles on the road, BBB reminds new car owners that BBB AUTO LINE® provides dispute resolution for manufacturer warranty issues that may arise under the Lemon Law.
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12/01/2006
This manual is intended as a businessperson's guide to the basic features of the Magnuson-Moss Warranty Act, the federal law governing warranties on consumer products. The text provides citations to specific sections of the law—the Warranty Act itself, the Rules the Federal Trade Commission (FTC) adopted under the Act, and the FTC's Warranty Advertising Guides. For reference purposes, a supplement to this manual containing the Act, the Rules, and the Guides is available from the FTC's Consumer Response Center. See Additional Sources of Information.
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