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03/20/2013
“In celebration of our new year packages we've selected you to receive 2 round trip airfares to anywhere in the contiguous United States —good for the next 12 months!”
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08/16/2012
According to the National Retail Federation, back-to-school spending will reach $83.8 billion this year, ranking back-to-school shopping as the second largest shopping event of the year. While the tax-free weekend offers a great opportunity to stock up on the necessary back-to-school items, Better Business Bureau encourages families to plan ahead to get the best buy for their buck.
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08/16/2012
La Federación Nacional de Minoristas reporta en el regreso de la escuela el gasto llegará a $83.8 mil millones este año. Situándose las compras para el regreso de la escuela el segundo mayor evento comercial del año. El fin de semana libre de impuestos ofrece una gran oportunidad para abastecerse de los artículos necesarios para el regreso a la escuela pero el Better Business Bureau anima a las familias planear con antelación para conseguir la mejor compra para su dinero.
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05/17/2012
After receiving hundreds of complaints against companies using aggressive door-to-door sales tactics to pressure consumers into buying bogus or misleading products, Better Business Bureau is issuing an alert about such companies. The issues range from magazine subscriptions that were paid for but never delivered, to food products that were not of the high quality originally promised.
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11/28/2011
The Monday after Thanksgiving, dubbed Cyber Monday, is growing in popularity as a day to shop online. According to the National Retail Federation, seven in 10 online retailers expect their sales to grow at least 15 percent this holiday season. The NRF's holiday survey also found that the average person plans to do 36 percent of his or her holiday shopping online – up from 33 percent last year.
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09/02/2011
As Labor Day approaches, many car dealerships will offer incentives to help move the remainder of their 2011 inventory. Better Business Bureau reminds shoppers looking to take advantage of the holiday sales to do their homework and pay attention to detail; some promotions can be misleading.
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08/15/2011
The 13th annual Sales Tax Holiday, or Tax-Free Weekend, begins Friday and runs until Sunday. Consumers can expect to save approximately $8 for every $100 they spend on most clothing, footwear and school supplies priced less than $100. A full list of items that qualify can be found on the Texas Comptroller’s website here.
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08/05/2011
Better Business Bureau advises consumers to do their research before making expensive gun and shooting purchases online. One Coastal Bend area company earned an F rating from BBB and left a string of frustrated customers who paid in full for their products but never received them.
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06/24/2011
Summer is here and BBB warns that consumers could be visited by salespeople who may turn up the heat with high pressure sales tactics and misleading offers.
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04/20/2011
Central Texas-area consumers should be on the alert for door-to-door meat salespeople, according to multiple complaints recently filed with BBB. In the same fashion BBB warned about last April, consumers continue to allege that the representatives use high pressure sales tactics to collect hundreds, sometimes thousands, of dollars in cash and then never deliver the meat.
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12/22/2010
While it is nice to assume that every gift will be exactly what a recipient is looking for, the reality is many businesses will encounter consumers looking to exchange or refund items now that the holiday season is over. Unfortunately, BBB often hears from consumers that they find post-holiday product refund or exchange requests to be problematic, with frequent misunderstandings about return policies. Following the holiday season, it’s especially important for all business owners to make sure their customers know how best to bring a purchase back without a hassle.
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11/29/2010
BBB has issued an F rating to San Saba-based PB&J Sales, for failing to respond to consumer complaints. The company, which sells television show DVDs, indicated to BBB in September of 2008 that it was no longer in business. However, the ten complaints that have been filed against PB&J Sales this year confirm that business transactions are again taking place.
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11/22/2010
BBB receives hundreds of complaints every year from consumers who allege a variety of issues with retailers on Black Friday. Common disputes involve the advertised price of items, the availability of those items or failing to receive items after ordering in-store. According to the National Retail Federation, 138 million shoppers will descend on retail stores again this Friday morning, making it the busiest retail shopping day of the year.
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11/05/2010
BBB has issued an F rating to Alamo Adventure Getaways for failure to respond to consumer disputes. The San Antonio-based company sells travel memberships and solicits consumers nationwide to attend local sales presentations. The attendees are told they can expect rewards worth hundreds of dollars, such as gift cards or travel packages, in exchange for their time.
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09/27/2010
New amendments to the Federal Trade Commission’s (FTC) Telemarketing Sales Rule (TSR) take effect today in prohibiting debt relief companies from making false promises to consumers. The new rules apply to for-profit debt settlement, debt consolidation and debt counseling companies and will serve to help inform consumers of the services offered prior to payment.
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