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02/13/2013
Better Business Bureau is advising consumers to be aware of their rights and responsibilities before signing an apartment lease. Apartment complexes are consistently on BBB’s top 25 list of most complained about industries.
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09/28/2012
In the past 12 months, Better Business Bureau has received more than 4,000 complaints nationally against towing companies. BBB advises consumers to know the laws and pay attention to where they park to avoid costly towing ordeals.
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05/17/2012
After receiving hundreds of complaints against companies using aggressive door-to-door sales tactics to pressure consumers into buying bogus or misleading products, Better Business Bureau is issuing an alert about such companies. The issues range from magazine subscriptions that were paid for but never delivered, to food products that were not of the high quality originally promised.
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04/24/2012
At an average cost of $8,000, funerals are one of the more expensive purchases made by consumers. During this emotionally charged time, when decisions must be made quickly, and often under great emotional stress, it can be easy to spend more than might be necessary. Better Business Bureau is advising consumers to take their time, ask a lot of questions and consider several providers before buying or paying for funeral services.
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03/01/2012
Effective today, March 1, amendments to the Federal Trade Commission’s Business Opportunity Rule go into effect. The changes implement new disclosures that work-at-home businesses must provide to ensure consumers have the appropriate information they need when considering a work-at-home program.
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12/29/2010
The Federal Trade Commission’s Mortgage Assistance Relief Services (MARS) Rule takes effect today to protect homeowners from mortgage relief scams. This year, BBB has received over 800 complaints nationally from consumers against mortgage relief companies. Complaints generally allege the companies falsely claim that, for a fee, they will negotiate with lenders or servicers to obtain a loan modification, a short sale or other relief from foreclosure.
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11/24/2010
As the U.S. mortgage crisis continues to affect thousands of American homeowners, the FTC is working to cease numerous mortgage relief service scams that prey on consumers behind in their mortgage payments or facing foreclosure. Bogus operations falsely claim that, for a fee, they will negotiate with the consumer's mortgage lender or servicer to obtain a loan modification, a short sale or other relief from foreclosure. BBB warns consumers who are struggling with the financial responsibilities of owning a home to take careful precautions with regards to mortgage relief services in order to avoid becoming a victim of the prevalent deceptive practices.
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10/27/2010
Today, the last of several changes to the FTC's Telemarketing Sales Rule go into effect. These regulations will protect consumers from for-profit companies that sell debt relief services over the phon
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09/27/2010
New amendments to the Federal Trade Commission’s (FTC) Telemarketing Sales Rule (TSR) take effect today in prohibiting debt relief companies from making false promises to consumers. The new rules apply to for-profit debt settlement, debt consolidation and debt counseling companies and will serve to help inform consumers of the services offered prior to payment.
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09/17/2010
Gift cards are a $50 billion industry and recent changes by the Federal Reserve Board now affect fees, expiration dates and other important features BBB wants you to be aware of. As of August 22, 2010
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08/04/2010
The Federal Trade Commission recently announced amendments to the Telemarketing Sales Rule which will prohibit for-profit companies that sell debt relief serves over the phone from collecting any advanced fees prior to settling or reducing debt. These new regulations offer consumers additional protections when trying to reduce credit card or other unsecured debt.
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03/30/2010
Last Friday, we wrote about new guidelines for security companies, specifically mentioning door-to-door sales. In the spirit of that theme, we received an e-mail today from a consumer who was taken by
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