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03/09/2013
Scammers have been sending emails that appear to be from the Federal Trade Commission in order to get more people to open and read the message.
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09/24/2012
If you use credit cards or owe money on loan, you are considered to be “in debt.” If you fall behind on a payment to your creditors, you may be contacted by a debt collector. Your Better Business Bureau has received close to 50 complaints in the past month against collection agencies and is reminding consumers about their rights.
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09/24/2012
Si usted usa tarjetas de crédito, debe dinero por un préstamo personal o está pagando en una hipoteca de casa. Usted está considerado estar "en deuda." Si usted se cae detrás en un pago a sus acreedores, puede ser contactado por un cobrador de deudas. El Better Business Bureau ha recibido 50 quejas solo en el mes pasado contra las agencias de cobro y quisiera recordar a los consumidores sobre sus derechos.
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05/17/2012
After receiving hundreds of complaints against companies using aggressive door-to-door sales tactics to pressure consumers into buying bogus or misleading products, Better Business Bureau is issuing an alert about such companies. The issues range from magazine subscriptions that were paid for but never delivered, to food products that were not of the high quality originally promised.
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04/24/2012
At an average cost of $8,000, funerals are one of the more expensive purchases made by consumers. During this emotionally charged time, when decisions must be made quickly, and often under great emotional stress, it can be easy to spend more than might be necessary. Better Business Bureau is advising consumers to take their time, ask a lot of questions and consider several providers before buying or paying for funeral services.
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03/01/2012
Effective today, March 1, amendments to the Federal Trade Commission’s Business Opportunity Rule go into effect. The changes implement new disclosures that work-at-home businesses must provide to ensure consumers have the appropriate information they need when considering a work-at-home program.
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02/28/2012
Better Business Bureau is joining with federal, state and local government agencies, and national organizations to promote consumer education during the 14th annual National Consumer Protection Week, March 4-10.
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02/28/2012
Better Business Bureau se está uniendo con las agencias federales, estatales y locales, y organizaciones nacionales para promover la educación de los consumidores durante el año 14 de la "Semana Nacional de Protección al Consumidor." Busque información nueva todos los días durante esta semana, días 4 a 10 de marzo.
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01/30/2012
Better Business Bureau warns consumers that scammers are making phony phone calls claiming to represent the National Do Not Call Registry. According to DoNotCall.gov, “The calls claim to provide an opportunity to sign up for the Registry. These calls are not coming from the Registry or the Federal Trade Commission, and you should not respond to these calls.
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01/20/2012
Gloria Kroske took out a second mortgage on her Dallas, Ore. home in better times. Now, she and her husband are struggling to pay their bills on Social Security. Her husband has found work off and on, but multiple health problems make working difficult and medical bills are piling up.
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03/31/2011
According to the Federal Trade Commission (FTC)’s Consumer Sentinel Network (CSN), Texas has the fifth highest rate for reported identity theft complaints in the nation. CSN’s 2010 report compiled nationwide complaint data from BBB as well as from the FTC, Internet Crime Complaint Center and other consumer advocacy organizations.
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12/29/2010
The Federal Trade Commission’s Mortgage Assistance Relief Services (MARS) Rule takes effect today to protect homeowners from mortgage relief scams. This year, BBB has received over 800 complaints nationally from consumers against mortgage relief companies. Complaints generally allege the companies falsely claim that, for a fee, they will negotiate with lenders or servicers to obtain a loan modification, a short sale or other relief from foreclosure.
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11/24/2010
As the U.S. mortgage crisis continues to affect thousands of American homeowners, the FTC is working to cease numerous mortgage relief service scams that prey on consumers behind in their mortgage payments or facing foreclosure. Bogus operations falsely claim that, for a fee, they will negotiate with the consumer's mortgage lender or servicer to obtain a loan modification, a short sale or other relief from foreclosure. BBB warns consumers who are struggling with the financial responsibilities of owning a home to take careful precautions with regards to mortgage relief services in order to avoid becoming a victim of the prevalent deceptive practices.
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10/27/2010
Today, the last of several changes to the FTC's Telemarketing Sales Rule go into effect. These regulations will protect consumers from for-profit companies that sell debt relief services over the phon
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09/27/2010
New amendments to the Federal Trade Commission’s (FTC) Telemarketing Sales Rule (TSR) take effect today in prohibiting debt relief companies from making false promises to consumers. The new rules apply to for-profit debt settlement, debt consolidation and debt counseling companies and will serve to help inform consumers of the services offered prior to payment.
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