BBB believes both consumers and manufacturers should be aware of the standards and rules that apply to BBB AUTO LINE cases. As a resource, we have summarized the program agreements and made the information available below. These agreements vary by state and manufacturer and include eligibility requirements and possible case resolutions.
Please use the drop down menus below to retrieve the applicable program summary. If you have questions regarding this information, email us at
contactdr@council.bbb.orgPlease note: If the correct information does not display after you have made a selection, please refresh this screen using your browser's refresh button.